Quickly set up your services with confidence with our easy-to-follow self-install kit, Intuitive tools and personalized support to proactively meet your needs. If you need any help setting up your services, call us for 24/7 remote video assistance or visit rogers.com/selfinstall for how-to videos and Live Chat. I guess more of a principal thing, I don't like my wifi being faster than the wired connection. UHD will pull 20 to 25 net. ‎01-15-2019 If you do it from the modem but not the box, New comments cannot be posted and votes cannot be cast. I'm using switches with 100/1000 indicators, and all Xi6 connections are 100mb, while others on the switch may indicate gigabit, if available. After you complete your order for new Internet and TV services, a Rogers technician will reach out to you to arrange a safe, contactless delivery of equipment and provide easy setup instructions. I have also gone back to WiFi I was blaming my switch. 09:56 AM Press J to jump to the feed. Ok, that should provide some food for thought for now....... Edit:  Additional food for thought, you could simply use one of the modem's phone ports to drive the house telephone system and simply park the cordless phone base at another location. This is counter intuitive but the Xi6 works better on WiFi than direct connected! Hi all,I have one of my boxes with a wired connection but as I can tell from my switch indicator lights it's only regristrating as a 100mb connection. 3. ‎10-05-2018 Close and reopen Internet Explorer. Uh oh. Convenient, contactless and fast equipment delivery for easy self-install and virtual assistance so you can confidently set up your service! Separate Netflix and Amazon Prime Video subscriptions required. Our advanced fibre-powered network delivers the reliable high-speed internet you need for all your devices today, and is ready for the possibilities of tomorrow. This service is available for new Ignite TV and Internet customers. - edited Access to Ignite WiFi Hub requires Ignite Internet from Rogers, the Ignite WiFi Gateway modem, a MyRogers account and a compatible iOS or Android device or compatible web browser. Ensure your TV is on, and follow the steps below to set up your remote. If you decide to go the route of cutting a hole in one of the office walls, if you cut it so that its at the same height as the other electrical box heights off of the baseboard and same size, when this is all said and done, no one would know that this wasn't installed at the same time as the other electrical boxes and wallplates. Have you had an opportunity yet to test out that solution? So I ran CAT6 there. But they are not allowed to fish wires behind the wall. Why has Rogers changed how self-install works? We do provide service there, but the offers may be different than the province you’re currently in. 2. by If you need further assistance once we deliver your equipment, visit our self-install FAQ page to view our self-install guides. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1. In light of COVID-19, we’re adapting and enhancing our self-install services to help keep you safe and connected while minimizing physical contact. Streaming 1080 will only pull 7 or 8 meg. If there is, the question is, do you need that telephone port at the location? Let me share my horrible experience with Ignite TV. I was just curious if anyone else has come across this yet. You or someone over the age of majority needs to be home for the delivery, but the technician will NOT enter your home or ring your doorbell. The goal of the Rogers Community is to help you find answers on everything Rogers. They are only streaming. This way you would retain phone port access on both sides of the wall. That connection is for the IPTV box to receive a wired connection for your channel package. 09:49 PM Randomly yesterday, I of my most important ignite tv boxes just didn't turn on, I tried wired and wireless network, unplugging and replugging lots of times. I also have my own network which I get internet from off the back of the ROgers modem to my router and have both wireless and wired throughout the house. Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View." Xi6 box ethernet connection; Xi6 box ethernet connection Need Help? Press question mark to learn the rest of the keyboard shortcuts. Click Tools again. Typically there is some limit, but I don't know what that limit might be. As things evolve with COVID-19, get the latest updates on how we’re supporting you. Realistically, thru the switch and two lengths of Cat 5e cable, one running downstairs to the switch and the other back up to the connected rooms, you would probably see somewhere around 850/875 Mb/s. 2 Plus, get unlimited monthly usage with all Ignite Internet packages so you can enjoy smooth streaming, gaming and more on multiple devices. Failing that, I'd look at the walls, the other side of the walls that is for your office. It’s easy to self-install your Rogers devices and services, from a TV service to a new Rogers WiFi modem. by Go to rogers.com. First thing I would do is pull the wallplate off of the wall in your office to see if there happens to be a telephone cable hiding in behind the cable and ethernet ports. That's what we're here for! I'm I missing something? ‎01-13-2019 Thank you for joining the Community and for your detailed post. I have 2 of my xi6 hard wired into my network and 1 is connected to my wifi. Just ask! While this service is offered in your area, it might not be available at your specific address. I do not have the rogers mesh network...to be clear. I installed a wireless router in AP mode off the same 1000mb switch as the Xi6 was plugged into. by Ok, there is usually more than one way to solve the problem. Just depends on whether you want the base unit in your office or at some other location if that's feasible. Instead, they’ll call you and leave the package with the activated equipment at your doorstep for you to pick it up and install it. Looking at getting Rogers Ignite TV. Rogers winback offer was either $80/month for my existing package or $96/month for Ignite 500, and Ignite TV. This is concerning to me. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Am I able to go to a rogers store and exchange it? Now, just thinking about this, instead of moving the telephone jack from one side of the wall to the other, you could install a jumper to run from one side of the wall to the other which would allow you connect the jumper cable to a keystone or wallplate with embedded RJ-11 port. Install the low voltage bracket, which looks like this: https://www.homedepot.ca/en/home/p.1-gang-low-voltage-mounting-bracket--rework.1000162142.html, https://www.monoprice.com/product?p_id=7288.

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